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Consumer Protection Act 1986 Quiz

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DOP working Instructions regarding Unlock 1 – COVID19

dop working instructions for unlock 1

DOP working Instructions regarding Unlock 1 – COVID19

Government of India
Ministry of Communications
Department of Posts
Mail Business (Development & Operations) Division
                 Dak Bhawan, New Delhi- 110 001

                                                                                                                                           No: 30-01/2020-D                                                                                                                                                     03.06.2020

To

All Head of Circles

Subject:  Revised instructions — Issuance of Revised guidelines by the Ministry of Home Affairs for Unlock 1 — reg.

Ref. Directorate letters no. 30-01/2020-D dated 17/04/2020, 24/4/2020, 5/5/2020, 21/5/2020 and D.O. from DG Postal Services dated 15/5/2020.

This has reference to Postal Directorate letters referred above issuing thereby revised mail routing arrangements and other instructions for Circles during the period of lockdown.

2.  The Ministry of Home Affairs vide Order dated 30th May, 2020 has extended the lockdown in the country till 30th June 2020. MHA has at the same time issued guidelines for phased re­opening (Unlock 1) by providing several relaxations in the lockdown. Under the guidelines, almost all the activities have been permitted outside the Containment zone.

2.1 Further, partial passenger flight services have also resumed in the country with effect from 25th May, 2020. The operationalization of passenger flights has given more options to the Circles for transmission of Speed Post, Registered Post and First Class Mail Bags.

3.  Considering the relaxation provided by the guidelines issued by the Ministry of Home  Affairs for “Unlock 1” and resumption of partial passenger flight services, revised instructions for booking of retail & Bulk/BNPL articles, processing, transmission and delivery of mail are enclosed.

4.  Circles are requested to make necessary arrangements to ensure the normal functioning of  NSH/ICH & L-1/L-2 registered and unregistered offices and booking & delivery post offices.

This issues with the approval of Member (Operations).

(Ajay Kumar Roy)
DDG (Mail Operations)

Encl: A/a

Copy to: CGM, Parcel Directorate — for kind information.

www.postalblogs.com

DOP working Instructions regarding Unlock 1 – COVID19 

for Booking/Processing/ Transmission/Delivery of Postal
mail

  1. There is no restriction on booking of any type of article i.e. essential and non-essential at the Post Office counters,
  2. Counter bookings should be performed as per the normal working hours,
  3. There is no restriction on Bulk/BNPL bookings and designated bookings offices shall accept the bulk bookings of all articles without any distinctions of essential & non-essential,
  4. Notice may be displayed prominently in post offices BNPL/Bulk booking centres that the delivery of articles may be delayed due to restricted operations of flights/trains,
  5. Customers should be encouraged to book medicine/medical equipment under Speed Post services so that delivery can be expedited.
  6. Bags containing medicines/medical equipment must be labeled as “ESSENTIAL GOODS” to ensure easy identification of these bags,
  7. Franked articles shall also be accepted as per the existing guidelines.
  8. NSH/ICH and other processing hubs should be made functional in IPVS including “Set Begin” and receipt/dispatch of bags & articles in IPVS,
  9. TMO should also perform bag scans in IPVS as far as possible,
  10. Pending Speed Post mail/Registered mail in the processing hubs should be cleared on
  11. Transmission of Second Class Mail bags may be resumed with immediate effect.
  12. Processing and delivery of First Class and Second Class ordinary mail may also be expedited,
  13. The staff of Division Office/HRO/SRO may be utilized for expedious clearance of pending mail,
  14. Window Delivery may be resorted to, if the normal delivery of any articles is not possible,
  15. Delivery of articles shall be performed by all delivery post offices except those falling in Containment zones. Article received for delivery for post offices falling in Containment zone should be kept in deposit till the situation become normal.
  16. Delivery status of articles should be updated in the DPMS,
  17. Postman Mobile App (PMA) should be used in all delivery beats without getting the
    signature of addressees in PMA. Signature of the addressees, however, should be taken on the hard copy of Delivery Slips.
  18. All available flights, parcel trains and RTNs should be utilized fully to ensure the
    transmission of mail,
  19. Electronic clearance of letter boxes through the “Nanyatha” software may be ensured,
  20. Circles may also consider functioning of additional Sets in processing hubs with staggered timings, considering the social distancing guidelines.
  21. Social distancing norms issued by the Ministry of Health & Family Welfare, State Government and Local administration to prevent the spread of COVID-19 should be followed strictly in Processing hubs, TMOs and booking/delivery post offices etc.

DOP working Instructions regarding Unlock 1 – COVID19

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Booking and Delivery of Essential / Non-Essential Items during COVID19 lockdown || Parcel Directorate dated 11.05.2020

Parcel Directorate has issued instructions regarding booking and delivery of essential and non essential items during COVID19 lockdown on 11.05.2020 vide File Number 23-01/2020-PD

All circles are requested to book all essentials and non essentials items and deliver in Green and Orange Zone including COD article. Essential items must be bagged separately with bag label must bear ESSENTIAL in bold letter so that these bag can be identified at each stage

speed post booking in lockdown
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Post Office’s Corona Warriors – in words of Amitabh Bachchan


Amitabh Bachchan has also appreciate Postal Workers and Real Hero. Please share this video to everyone to know the Service of Postal Department #IndiaPost

#CoronaWarriors A nice video made under the guidance of Secretary, Department of Posts. Saluting all the seen and unseen faces that has steered India Post through these difficult times.


Must watch this video….Super Star Amitabh Bachchan is also sharing his views about Dept. of Posts!!


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CSCs Services launches in Post Offices in Haryana.

csc services in haryana
डाक विभाग ने कॉमन सर्विस सेंटर की सेवा हरियाणा सर्किल में शुरू कर दी है। ऊपर दिए गए चित्रों में आप देख सकते हो। अब  डाकघर में वोटर कार्ड , राशन कार्ड इत्यादि सेवाओं का लाभ ले सकेंगे। 
Aslo see: 

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Regarding SOP & Standard remarks to Service requests received through Post Info App.

Regarding SOP & Standard remarks to Service requests for Liquidation of pendency of Service requests received through Post Info App and URL.

disposal of request received through postinfo app
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India Post offers higher interest rate on savings deposit than subsidiary Bank

Interest rate higher by 125 bps compared to India Post Payments Bank

India Post Payments Bank (IPPB) has cut the interest rate on savings bank (SB) deposit thrice since February 2020 from 4 per cent to 2.75 per cent even as it parent, India Post, continues to hold the interest rate on the Post Office Savings Account (POSA) rock steady at 4 per cent.
This differential of 125 basis points between the interest rate offered by IPPB and India Post (also known as Department of Posts) on the same product (SB account) could make it difficult for the former to attract fresh deposits. One basis point is equal to one-hundredth of percentage point.
With the latest cut of 25 basis points in the interest rate on SB accounts from 3 per cent to 2.75 per cent with effect from May 1, 2020, IPPB’s SB interest rate is the same as that offered by State Bank of India, country’s largest bank.
Before the latest cut, IPPB had reduced SB rate twice — from 4 per cent to 3.50 per cent with effect from February 1, 2020 and from 3.50 per cent to 3 per cent with effect from April 1, 2020.
It may be pertinent to mention that day end balances above Rs. 1 lakh in IPPB can be swept into linked POSA with India Post. What this means is that the interest rate on balances above Rs 1 lakh will earn higher interest rate of 4 per cent than those below Rs 1 lakh.
Meanwhile, Bruhaspati Samal, Odisha Circle Secretary, All India Postal Employees Union, in a letter to R N Parashar, Secretary General, National Federation of Postal Employees, said: “It has come to our notice that the Secretary (Posts) during Video Conference on 01.05.2020 has directed all HoCs (heads of circles) to ensure opening of salary account by the employee of DoP (both Departmental and Gramin Dak Sevak staff) with IPPB within a week.”
IPPB was launched as a pilot project on 30 January 2017 in Ranchi (Jharkhand) and Raipur (Chhattisgarh). As November-end 2019, the Bank had 650 branches and 1,36,078 Access Points across the country.

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UIDAI allows Aadhaar updation facility through CSCs – Update

In a major relief to those living in rural areas, the Unique Identification Authority of India (UIDAI) has allowed the Common Service Centre, an SPV under the Ministry of IT and Electronics, to begin the Aadhaar updation facility at their 20,000 CSCs which operate as Banking Correspondents (BCs), said Union Minister for Communications, MEITY and Law and Justice Shri Ravi Shankar Prasad in a tweet.
Union Minister tweeted that around 20,000 CSCs will now be able to offer this service to citizens. He urged the CSC VLEs to start the Aadhaar work with responsibility and as per instructions issued by UIDAI in this regard. He further said that this facility will help a large no of rural citizens to get Aadhar services closer to their place of residence.
UIDAI has set June deadline for the commencement of the work after CSCs with banking facilities upgrade their required infrastructure and get other necessary approvals. However, CSC CEO Dr Dinesh Tyagi said he has asked all BCs to immediately finish technical and other upgradation which the UIDAI has asked for so that Aadhaar updation work can be started soon.
Thanking the Union Minister Shri Ravi Shankar Prasad for getting Aadhaar updation work restarted through CSC, Dr Tyagi said it would further strengthen the efforts of achieving the goals of “Digital India” as envisaged by Prime Minister Shri Narendra Modi.
Commencement of Aadhaar update services through CSC also comes across as a big relief during the lockdown restrictions imposed to prevent spread of COVID19. With these 20,000 additional centers available to update Aadhaar, the users particularly in rural areas need not visit Aadhaar centres in bank branches or Post Offices for this work.
csc
Source : – Gconnect