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Procedure for replacing existing Magnetic Strip DOP ATM cards

how to replace post office atm cards

Procedure for INSTANT ATM card:-

1) Invoke “CCMM” Menu and select “modify” function.
2) Enter CIF ID and select card No using searcher. 
3) After selecting card number click on “GO”button. 
4) In the second screen ,select action as “replacement “
5) Click on “instant radio button” in card type: Delete the existing Kit Number and enter New “Instant EMV Chip card Kit Number” then press Tab. 
6)Ensure that the product type should populate “EMV608.”
7) Click on “validate” and submit in case no errors.
8) Once the data is submitted successfully, the same should be verified by the Supervisor without fail.

Procedure for PERSONALIZED ATM card:-

1) Invoke “CCMM” Menu and select “modify” function.
2)Enter CIF ID and select card No using searcher. 
3) After selecting card No click on “GO” button. 
4) In the second screen Select action as “replacement” :
5) Click on “personalized radio button” in card type ​and press Tab. 
5) Ensure that the product type should populate ‘EMV608″.
6) Click on “validate ” and submit in case no errors. 
7) Once the data is submitted successfully, the same should be verified by the Supervisor without fail.
Source : Potools
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Instruct All SOLs To Display Notice inside ATM Room & In Office Premises || For Replacement Of Magnetic Stripe 💳 Based ATM Cards

Please inform all the SOLs to display the following notice at the relevant places/Notice Boards in Post Office premises and inside ATM rooms.
image search result for notice board
Dear POSB Customer,
All Magnetic Stripe based DoP ATM cards will be blocked on 31 Jan 2020. 

Please approach your home Branch PO to get the existing Magnetic Stripe cards replaced with EMV Chip based ATM cards before 31 Jan 2020.

Thanks & regards,
Incharge Operations,
ATM UnitCBS-CPC,
4th Floor, Bengaluru GPO Building,
Bengaluru-560001
free – 18004252440
postatm@indiapost.gov.in
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India Post Magnetic Stripe 💳 ATM Cards Will Be Blocked On 31/01/2020

Reserve Bank of India (RBI) had asked all banks to replace their customers’ magstripe based old ATM cum debit cards with new EMV chip-based ones.
According to the RBI circular, dated August 27, 2015, the last date to comply with this order for India Post Magnetic Stripe based Old ATM Cum Debit Cards is 31.01.2020
Hence All The Post Offices Should Replace Existing Active Magnetic Stripe Cards

Offices Should Replace Existing Active :

MAGNETIC STRIPE CARDS (Card No starting with 607245)
With EMV CHIP BASED CARDS (Card No starting with 608072) before 31/01/2020
Either
By Issuing Instant EVM Cards
By placing Personalized EMV Card request.
All SOLs Must Prioritize To Replace Existing Magnetic Cards With New EMV CHIP CARD Immediately.
Thanks & regards,
Incharge Operations,
ATM UnitCBS-CPC, 4th Floor, Bengaluru GPO Building, Bengaluru-560001
Toll free -18004252440
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POST OFFICE ATM CARD || DAILY WITHDRAWAL LIMIT • TRANSACTION CHARGES • OTHER DETAILS

image search result for post office ATM
Things To Know About The Post Office ATM card Facility
1) Post Office permits cash withdrawal of ₹25,000 per day through its ATM card, according to India Post website.
2) A maximum cash that one can withdraw in a single transaction through Post Office ATM is ₹10,000.
3) India Post or Department of Post offers free transactions to its customers at all Post Office ATMs.
4) Post Office also offers free transaction to its customers at all Punjab National Bank ATMs
5)Post Office allows three free transaction in a month when its debit card is used at other bank’s ATMs in metro cities.
6) India Post allows 5 free transactions in a month when its debit card is used at other bank’s ATMs in cities other than metros.
7) In metros as well as non-metro cities, the prescribed limits are inclusive of financial and non-financial transactions.
8) India Post customers have to pay certain charges for financial and non-financial transactions at other bank ATMs after they exceed the prescribed limit.
9) At other banks’ ATMs, any financial transaction beyond the prescribed number of free transactions will be chargeable at ₹20 plus applicable GST (Goods and Services Tax), according to India Post.
10) At other banks’ ATMs, any non-financial transaction beyond the prescribed number of free transactions will be chargeable at ₹8 plus applicable GST, according to India Post.
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Temporary process for end user of IPPB Micro ATM

Please refer below the step wise (temporary) process that is to be followed for IPPB agent services till a final solution is worked out.
1. In the morning IPPB Micro ATM end user can collect the money from the counter operator. At that time counter operator will navigate to Daily Operation –> Legacy Adjustment. Will choose “Pay to IPPB Agent” and enter the amount to be paid to Agent. Same amount will be deducted from POS counter cash balance.

2. After returning to Post office, the Micro ATM end user need to find out total deposit and total payment for that day or till that time. At that time counter operator will navigate to Daily Operation –> Legacy Adjustment. 

For Deposit: Choose “IPPB Additional Deposit” and enter total deposit amount. Same amount will be increased in POS counter cash balance.

For Withdrawn: choose “IPPB Additional withdrawal” and enter amount for any withdrawn. Same amount will be deducted from POS counter cash balance.

3. Before performing submit account counter operator should transfer all the amount to Treasure.

Note: Pay to IPPB Agent has been added. So after running daily sync, the option will be available in the POS counter.

This solution has been approved by the PAF Wing. This temporary solution will be followed till a permanent solution is provided.

Circles are requested to kindly circulate to all Concerned and post offices immediately.
( Above procedure is also being circulated by CSI team separately)

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India Post Payments Bank replaces ATM/debit cards with QR cards and its features

The QR card you receive from India Post Payments Bank (IPPB) cannot be used in ATMs or as a debit card. However, you will still be able to withdraw cash as well as make transactions. Here’s how. 


qr cards search result
New Delhi: India Post Payments Bank (IPPB), which was launched on Saturday by Prime Minister Narendra Modi, does away with ATM cards and debit cards for both cash and cashless transactions. Instead, IPPB will issue new QR (Quick-Response) cards which work on biometric authentication and not on passwords or PINs.

At present, IPPB offers 3 types of savings accounts—regular, digital and basic—besides a current account. Although each one of them has different features yet none offers an ATM or debit card.

IPPB has already launched its app, which can be used for mobile banking and even for opening an Aadhaar-based account without visiting a post office. However, the mobile app is expected to be fully functional in the next few days.




search result for qr cards

What is a QR card
A QR card contains a QR code or barcode that is used to identify account holders. No two QR codes are the same. The code can be deciphered to identify the IPPB account holder through a smartphone or micro-ATMs, a hand-held device which will be used by postmen soon.

How to withdraw money using a QR card
Once the customer identification is done using the QR code, the postman or banking correspondent will conduct another verification using biometric data. Upon completion of the two-step verification process, the customer is paid in cash which is carried by the postman. The doorstep banking service, which will be particularly handy for those in rural areas, comes at a cost of Rs 25 per cash transaction.
Besides this, you can also use the QR card for money transfer, bill payment and cashless shopping.

Where to use the QR card
QR card transactions can be done through postmen, post offices or Grameen Dak Sevaks (GDS). IPPB is also bringing unorganised retail, including small merchants and kirana stores, on board. Once the system is in place, you can pay even at small stores using your QR card.



search result for qr cards

What are the advantages of having a QR card
Anyone have a physical copy of your ATM card and PIN will be able to withdraw cash from any ATM. Not so with a QR card. It doesn’t work at ATMs at all and even at post offices or with postmen and Grameen Dak Sevaks (GDS) you need biometrics. Therefore, there is an added layer of security for the money kept in your bank account.

It also saves you from the hassles of remembering PINs.
You don’t even need to remember your IPPB account number to use this QR card.

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Do’s and Don’ts of ATM transactions [To customers]

Image result for atm

Customers-Be Aware

Do’s and Don’ts of ATM transactions

Do’s

  • Conduct your ATM transactions in complete privacy, never let anyone see you entering your Personal Identification Number (ATM Password)
  • After completion of transaction ensure that welcome screen is displayed on ATM screen
  • Ensure your current mobile number is registered with the bank so that you can get alerts for all your transactions
  • Beware of suspicious movements of people around the ATM or strangers trying to engage you in conversation
  • Look for extra devices attached to the ATMs that looks suspicious
  • Inform the bank if the ATM/Debit card is lost or stolen, immediately, report if any unauthorised transaction
  • Check the transaction alert SMSs and bank statements regularly
  • If cash is not dispensed the ATM does not display “cash out” please report to the Bank on the number mentioned in the Notice Board
  • Immediately check your phone for SMS for debit amount

Don’ts

  • Do not write your PIN on the card, memorise your PIN number
  • Do not take help from strangers or handover your card to anyone for using it
  • Do not disclose your PIN to anyone, including bank employees and family members
  • Do not allow the card to go of your sight when you are making a payment
  • Avoid speaking on the mobile phone while you are transacting

ग्राहक – सावधान रहें

क्या करें

  • अपना एटीएम लेनदेन पूर्ण गोपनीयता से करें, अपनी व्यक्तिगत पहचान संख्या (एटीएम पासवर्ड) दर्ज करते हुए उसे कभी भी किसी भी व्यक्ति को न देखने दें।
  • लेनदेन पूर्ण होने के बाद यह सुनिश्चित करें कि एटीएम स्क्रीन पर वेलकम स्क्रीन दिखाई दे रही है।
  • सुनिश्चित करें कि आपका वर्तमान मोबाइल नम्बर बैंक के पास रजिस्टर्ड है जिससे आप अपने सभी लेनदेनों के लिए अलर्ट संदेश प्राप्त कर सकें
  • एटीएम के आसपास संदेहजनक लोगों की हलचल या आपको बातों में उलझाने वाले अजनबी व्यक्तियों से सावधान रहें।
  • एटीएम मशीनों से जुड़े हुए ऐसे अतिरिक्त यंत्रों को देखें जो संदेहस्पद दिखाई देते हों।
  • यदि एटीएम / डेबिट कार्ड गुम गया हो या चुरा लिया गया हो, तो इसकी सूचना तुरंत बैंक को दें, यदि कोई अनधिकृत लेनदेन हो, तो उसे रिपोर्ट करें।
  • लेनदेन संबंधी अलर्ट एसएमएस और बैंक विवरणों की नियमित रूप से जाँच करें।
  • यदि नकदी संवितरित नहीं की गई हो और एटीएम में “नकदी खत्म”/”cash out” दर्शाया नहीं गया हो, तो नोटिस बोर्ड पर लिखे टेलीफोन नम्बर पर उसकी सूचना दें।
  • आपके खाते से राशि डेबिट करने के लिए फोन पर आए एसएमएस की तुरंत जाँच करें।

क्या न करें 

  • कार्ड पर अपना पिन नम्बर न लिखें, अपना पिन नम्बर याद रखें।
  • अजनबी व्यक्तियों की सहायता न लें। कार्ड का उपयोग करने के लिए अपना कार्ड किसी भी व्यक्ति को न दें। • बैंक कर्मचारियों एवं परिवार के सदस्यों सहित अपना पिन किसी भी व्यक्ति को न बताएं।
  • जब आप भुगतान कर रहे हों, तब कार्ड को अपनी नजरों से दूर न होने दें।
  • लेनदेन करते समय, आप मोबाइल फोन पर बात न करें।
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Five Credit Card Charges You Should Know About

Having a credit card is a must today. Most of our payments happen digitally. One needs to have a credit card to transact online and make the most of e-commerce deals.

Moreover, a credit card is also your backup in a cash crunch. Modern day credit cards come with various sops such as life insurance, accidental cover, accumulation of air miles over spends , airport lounge access, and cash back options on spends or rail reservations etc.
However, what is generally ignored is the fact that credit cards aren’t free. They do have charges – some well-known, others not no well-known. The little-known charges need to be understood to avoid penalties, heavy interest rates, and excess payment charges later on.
Here is a lowdown on five lesser known credit card charges.
ATM Withdrawals
The credit card comes with the advantage of cash withdrawals from ATMs. But this service is not free and a transaction charge around 2.5% of the cash advance is applicable. An interest on the cash from the date of withdrawal will be levied ranging from 24% to 46% per year. This must always be used as the last resort. Also, cash withdrawals are attract interest immediately unlike other credit card transactions for which there is an interest-free period of 40-50 days.
Annual Maintenance Charge
When you buy a credit card, always be clear about the annual charges. Sometimes, these may be waived off fully or for a limited period. Usually, a free credit card is offered without this charge. For some cards, the charge may be applied from the second year. Always be aware of these charges, and whether they’ve been waived off for you.
Interest Charge
A credit card bill displays the total amount that is due, and the minimum payable amount – typically 5% of the total dues. A lack of understanding of both these charges has the potential to land you in a debt trap.
Many people often pay only the minimum payable amount and leave the rest pending. It is important to note that a 2% to 4% interest rate is applied per month on the remaining amount, and the monthly rate of interest is annualised to arrive at an APR or annualised percentage rate of 36% to 38%, which is extremely high for any loan.

This annualised percentage rate combined with nominal rate of interest can result in a huge financial burden. Therefore, always pay your credit card bill in full and on time every month. If you’re unable to do so, pay off the debt in the shortest period possible to avoid heavy interest charges.
Late Payment Charges
You will be penalized for a late credit card payment. This comes into force when the customer defaults over the monthly credit card due payments after the due date. A flat late payment charge is levied and is not dependent on the interest charges.
GST Rates
Before GST, the Service Tax levied on credit card-related services was 15 per cent. After GST, this increased by 3 per cent and the credit card companies now charge 18 per cent. You should be aware that after GST, interest or late payment charged would be taxed at a higher rate.
Although, credit cards empower us to meet our urgent money needs, it is important to understand all the charges before we procure and start using one.
Source: BT
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Awareness about Cloning of ATM cards

Dear SPOC,

Please see the trail mail from NPCI FRM Team regarding high number of card cloning cases originating from Jaipur.

Kindly instruct all the ATM locations of your circle especially of Jaipur to be more alert and vigilant to any unusual activities in DOP ATM locations. Instruct all the Postmaster’s of ATM locations of Jaipur to routinely check for any suspicious devices installed on top of card reader or any mini cameras installed on top of ATM PIN PAD for recording ATM PINs.

Please circulate this information to all the ATM locations of your circle.

Thanks & regards,
Incharge Operations, DOP ATM Unit
CBS-CPC, 4th Floor, Bengaluru GPO Building
Bengaluru-560001
080-22850173, 18004252440
postatm@indiapost.gov.in
(Mail already forwarded to all)