Many offices are facing problem in High value withdrawal in BO RICT Devices because after approving the request from SO is does not shows in RICT device after some days and the BPM is not able to withdraw the money, a lien is marked on that account which prevents the money to be withdrawn from that account even from SO Finacle. TO REMOVE THE LIEN THE ALREADY APROVED RICT REQUEST WHICH IS NOT SHOWING IN RICT DEVICEHAS TO BE CANCELLED.
To remove the lien Following is the procedure:
• Invoke EXCW menu
• Function: Modify
• Account id: Must be entered
• Request id: Must be entered
• Click Go
• Action: Select ‘RA-RejectApproved’
• Reject Reason: Select ‘Rejecting Approved Request’
Click on submit.
In this option, only those requests which are more than 15 days old and already approved, can be
rejected.
NOW BPM CAN MAKE A NEW REQUEST IN DEVICE AND GET IT APPROVED BY SO.
If request number is not known , then follow these steps.
Invoke the menu HALM
Select the function – History , enter account ID, GO
Find the lein marked transaction and click on view details
