Issuance of the Pension Slip by the Pension Disbursing Banks on monthly basis: CGA

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TA-3-6/1/2020-TA-III-Part()/cs-2184/
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
CONTROLLER GENERAL OF ACCOUNTS
MAHALEKHA NIYANTRAK BHAWAN, E-BLOCK, INA
NEW DELHI-110023

Dated:  January. 2024

OFFICE MEMORANDUM

Subject: Issuance of the Pension Slip by the Pension Disbursing Banks on monthly basis.

This Office has been receiving grievances from Pensioners/Family Pensioners that they are not receiving monthly Pension Slip from their Pension Disbursing banks.

2. Reference is invited to the DP&PW’s O.M. No. 1(4)/2021-P&PW(II) – 7223 Dated 22nd June, 2021 (Copy enclosed) vide Which CMDs and CPPCSs of all pension disbursing banks were clearly instructed to issue pension slip to Pensioners after credit of pension on their registered mobile numbers through SMS and email also. The pension slip should provide complete details of monthly pension paid alone with break-up of the amount credited and tax deductions etc. if any.

3. The CPPCs of all Pension Disbursing Banks are advised to take necessary action to ensure that the pensioners/family pensioners receive the pension slip invariably every month. It may be ensured that these SUPS arc generated in a suitable and well-laid-out format and fonts for easy readability by pensioners of all ages. Action Taken on this matter may he intimated to CPAO – through email to cccpao@nic.in within a fortnight.

This issues with approval of the Additional CGA (A&FR),

Enclosure- as above

(Narender Singh)
Assistant Controller General of Accounts

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