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Secondment of an Indian Postal Service Officer at the Universal Postal Union (UPU) at P-5 level

F.No.17-1/2024-SPG
Government of India
Ministry of Communications
Department of Posts

***

Dak Bhavan, Sansad Marg,
New Delhi-110 001.
Dated: 09.02.2024.

CIRCULAR

Subject: Secondment of an Indian Postal Service Officer at the Universal Postal Union (UPU) at P-5 level -Reg.

In continuation of the circular of even No. dated 15.01.2024 (Copy enclosed) on the subject mentioned above, this is for information of all concerned that the last date for submission of applications for the above-mentioned position has been extended upto 09.02.2024.
2. Willing officers (SAG level officers) may send their Bio data along with supporting documents SO as to reach Personnel Division (also by email to: spg.dte@indiapost.gov.in) latest by 09.02.2024 for further screening by a three- member search-cum-selection committee and further processing.
3. All other conditions in previous circular dated 15.01.2024 will hold good.

Assistant Director General (SPG)
(Rajpal)

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Vacancy in Universal Postal Union of HRD – DOP information

Vacancy in Universal Postal Union (UPU) for Human Resources Development, Training and Procedures Programme Manager (P4)-DOP information Dated 5th October 2021

eFile No. R-17/1/2021-SPG
Government of India
Ministry of Communications
Department of Posts

Dak Bhavan, Sansad Marg,
New Delhi-110 001.

Dated: 5th October, 2021

CIRCULAR

Subject: Vacancy in Universal Postal Union (UPU) for Human Resources Development, Training and Procedures Programme Manager (P4)-reg.

This is for information that a vacancy for the post title Human Resources Development, Training and Procedures Programme Manager (P4) has been advertised by UPU on its website.

2. Officers of JAG and above rank may apply for the post. For further instructions regarding the online application process, please visit the UPU internet page: erecruit.upu.int.

The procedure to be followed will be as follows:
(a) The officer may apply by accessing the web address given above.
(b) A copy of the filled in application form along with supporting documents to the qualification will be sent to email ID ddgv@indiapost.gov.in for further screening and getting the cadre clearance.
(c) All the applications must be sent to this office through email by 18th of October, 2021.

3. It should be noted that application recommended by competent authority will be forwarded to UPU Headquarter by this office.

(G. Rajeev)
Director (Staff)

Copy to:

1. pso to Secretary (Posts)/DGPS
2. PPS to All Members Postal Services Board/Addl. DGPS
3. All Chief Postmasters General
4. CGM PLI/GM BD Directorate/Parcel Directorate
5. Addl. DG APS C/0 56 APO
6. Director RAKNPA Ghaziabad/Directors Postal Training Centres
7. eOffice portal of D/o Posts for information to all concerned
8. GM, CEPT Mysuru with a request to upload this circular on India Post website.

Vacancy Announcement No: UPU/21/P4/FT-C/339

Title: Human Resources Development, Training and Procedures Programme Manager

Grade: P4

Type of contract Fixed-term (Core) Appointment

Duration: Three years

Publication Date: 16 September 2021
Original published date: 16 September 2021

Application Deadline: 28 October 2021
Organizational Unit: Human Resources Directorate (DRH)

Duty Station:Bern Switzerland

Scheduled date for taking up appointment: As soon as possible

Organizational Context:
With its 192 member countries, the Universal Postal Union (UPU), a specialized agency of the United Nations, is the primary forum for cooperation between postal sector players. It helps to ensure a truly universal network of up-to-date prodvcts and services.

Main duties:
In line with the guidelines provided by the Director of Human Resources, the successful candidate will assume general responsibility for the activities within the scope of his/her programme, as follows:
– International Bureau (1B) human resource development (training) and management of the training platform;

– Job and workforce management;
– Management of procedures and risks in relation to human resource management;
– Planning and management of technological systems relating to human resource management;
– Coordination of recruitment of interns.

1. International Bureau human resource development (training)
a. Development and updating of training tools
– Devise and manage an online platform serving to coordinate training activities within the UPU’s work framework and develop technical and managerial skills, aimed at all staff;
– Prepare and regularly update a catalogue of training courses by family and/or professional category, serving to create stepping stones and career paths;
– In collaboration with the 1B directorates, examine the procedure for upgrading the various posts including enhanced skills/competences in order to adapt relevant training programmes responding to the new strategic needs of the UPU and its member countries;
– Conduct analyses in order to systematically adapt and modernize training programmes, including on-line training, to meet the evolving needs of the postal sector.

b. Implementation of training programmes
– In collaboration with the directorates, identify their specific training needs and submit prioritized annual action plans to the General Management;
– Compile staffs training needs stated in the staffs yearly performance evaluation report, implement and monitor improvement of the staffs skills accordingly;
– Identify and work with external service providers in relation to management training and language courses funded by the general budget and the social fund.
– Coordinate the organization of training sessions, workshops and seminars with internal and external partners;
– In line with the IJPU Congress’ decisions and resolutions, analyse and propose managers’ and staffs training needs and ensure the smooth running of such training in accordance with UPI-I’s priorities and management plan and in reference to the UN training requirements for staffs skills and competences;
– Prepare and manage the allocated training and language courses budgets;
– Manage staffs participation in the UN language examinations organized by the UN New York Office;
– Maintain management charts and various statistics.

2. Job and workforce management
a. Coordinate the examination and preparation of, and/or prepare in collaboration with the directorates, job descriptions for 1B posts, and advise the Director of Human Resources and General Management as to the appropriate content and grade thereof in accordance with the 1B’s structure and specialist areas of activity and the United Nations system;
b. If necessary, and with the agreement of the Director of Human Resources, provide opinions on and participate in internal reorganizations approved and conducted by the directorates and/or the General Management;
c. Manage and coordinate the classification/reclassification of job descriptions, and take responsibility for any ensuing activities;
d. Prepare job descriptions meeting the classification standard and CCOG code of the United Nations System as per the established International Civil Service Commission’s classification system.
e. Ensure regular oversight, in collaboration with the relevant directorate and HR colleagues, with regard to posts likely to fall or that have fallen vacant as a result of departure, reassignment or retirement, and take measures to ensure in-time knowledge transfer before separation and succession of the outgoing staff member, including preparing the necessary job description in advance;
f. Develop and maintain a career path model for 1B staff according to the UPIJ Career development and progression policy;
g. Manage, modernize and update the 1B’s organizational charts and the library/database of job descriptions;
h. Prepare analytical and statistical reports on classification and reclassification operations, as required;
i. Serve as Secretary of the Reclassification Committee.

3. Performance Management
a. Administer performance management and provide ongoing technical expertise advice and guidance to senior management and staff at all levels with a view to have a competent workforce
b. Administer and maintain on-line performance evaluation systems
c. Support supervisors and staff in specific performance management cases and take an intermediary role to manage at early stage any possible conflictual relationship for identifying conflict resolution with the involvement of other partners (social service, ombudsman, medical service) as/when necessary.
d. Provide training and coaching resources for individual supervisors who are handling complex, sensitive and/or controversial performance cases. Help foster a shared understanding of the role and accountability of supervisors with regards to people management, including performance assessment and career development linked to performance issues.
e. Equip supervisors with tools to handle performance issues, deal decisively with underperformance.

4. Financial Resources
a. In collaboration/consultation with other Teams in DRH, direct and supervise budget preparation, implementation, management and reporting of the HR Directorate
b. Establish measures to monitor financial resources.

5. Management of internships
a. Manage the 1B’s internship programme, i.e. identify the directorates’ annual needs, establish a budget in collaboration with the Finance Directorate, manage the budget, prepare internship job descriptions and ensure the publication and distribution thereof to targeted schools, participate in the selection of interns, draw up internship completion certificates;
b. Develop and maintain partnerships with universities and educational establishments.

6. Others
a. Participate upon request in the selection process to recruit staff for all categories;
b. Serve as Secretary or representative of the DRH on the Appointments and Promotions Committee.
c. Participate in risk analyses relating to the post activities, draw up, adapt as necessary, the procedures applied by the DRH with respect to its internal customers, and ensure the publication thereof.

QUALIFICATION AND SKILLS REQUIRED

Education:
First-level university degree (Bachelor) or advanced university degree (Master or equivalent) in human resources, social sciences, business management/public administration, or a related field.

Experience:
– With an advanced university degree, at least seven years of professional experience in the field of personnel development, training management and performance management or a similar field;
– With a first-level university degree, at least nine years of professional experience in the aforementioned fields.

Technical knowledge:
1 . Excellent knowledge in the design and management of training, both in person and remote
2. Knowledge of HR policies, procedures and guidelines in his/her area of command
3. Knowledge and experience in job classification, knowledge of the UN Job Evaluation System would be an asset
4. Experience in competency-based interview techniques.

Skills and abilities I competencies:
1. Excellent judgement and decision-making abilities
2. High degree of professional integrity and impartiality
3. Ability to drive change and improvements
4. Excellent interpersonal skills
5. Strong conceptual skills with regard to HR policies, systems and tools
6. Excellent planning and organizational skills

Language skills:
Proficiency in French or English

Additional Information:
French is the official language of the UPU. English and French are the working languages of the UPIJ International Bureau.

Priority shall be given for an internal promotion.

Candidates might be considered for other similar posts (for a period not exceeding one year).

The UPU is committed to encouraging diversity within its workforce. Interested candidates from minority groups and/or with disabilities are encouraged to apply. All applications will be treated equally and in the strictest confidence.

Candidates must ensure that they provide relevant contact details so that they can be contacted at any time, to prevent them from being excluded from the selection process.

Annual salary:(Net of tax)
74,913 USD

Post adjustment: 85.80 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

The conditions of service are governed by the Staff Regulations and Rules of the International Bureau of the Universal Postal Union.

Please note that all candidates must complete an on-line application form.
All applications must be received by the closing date as stated in the vacancy announcement.

All applicants employed by postal entities and applying for a vacant position in the Professional (P) or Senior (D) category must be recommended and submitted through the competent postal authority.
Applications not satisfying this criterion may not be considered.

Only candidates under serious consideration will be contacted.

Applications from women and member states are particularly encouraged.
The UPU promotes diversity and work-life balance.

For further instructions regarding the online application process, please visit the UPU internet page at: https://upu.int/en/Universal-Postal-Union/Careers …

🚭 The UPU has a smoke-free environment

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UPU to connect Postal Administrations of Least Developed Countries with Protective Equipment.

The UPU’s Development Cooperation Directorate, with support from the United Nations Office for Project Services (UNOPS) and donations from several member countries, is preparing to send essential personal protective equipment, such as masks, gloves and hand sanitizer, to least developed countries (LDCs) to help keep postal workers safe amidst the COVID-19 pandemic.
Speaking about the project, UPU’s Director of Development Cooperation, Rudy Cuadra, said, “Postal staff on the frontlines were our first priority. They can only continue to serve others daily if they remain healthy and, naturally, this project came about with the aim of protecting the health of postal employees around the world.”
Many Posts have provided essential support to governments during the global crisis, helping to deliver important medical supplies and serve vulnerable populations who must remain home. The initiative will provide protection to those carrying out these essential postal services.  
Nearly 40 LDCs have already requested personal protective equipment kits from the UPU through the initiative. Each kit will include 135,000 masks, 35,000 gloves and 1,500 pocket-sized bottles of disinfectant.
The UPU has committed 560,000 CHF to the initiative, including funds from its regular development cooperation budget as well as special contributions from China (People’s Rep.), France, Japan and Switzerland.
Through a special UN agency to UN agency agreement signed on 15 April 2020, UNOPS will provide logistical support for the UPU initiative. While the UPU will provide the funds and determine the quantities of the products purchased, UNOPS will the purchasing and transportation of the equipment to the selected LDCs.
The UPU has been doing its utmost to support its member countries since the beginning of the COVID-19 pandemic. A special webpage detailing the UPU’s actions to facilitate global postal operations during this time can be viewed here: www.upu.int/en/covid-19.
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UPU NEWS:- IN POST WE TRUST

A new report published by the UPU shows how Posts are gaining customers’ trust to provide financial inclusion through the postal network.

Image result for universal postal union
Posts have been providing financial services for more than a century, today serving 1 billion customers holding nearly 2 billion accounts.
Modern-day Posts are starting to provide digital financial services (DFS) for their customers as more of the world moves to online and mobile channels for service delivery. However, as with any new technology, some customers are cautious to adopt digital financial services and continue to opt for cash.
A new report published by UPU’s Financial Inclusion Technical Assistance Facility (FITAF), and titled “In Post We Trust”, suggests increased trust in the Post can encourage the uptake of digital finance through the postal network. It identifies four measures to increase trust in Posts.
1)       Leverage the postal brand: Thanks to their engagement with the community, Posts in certain countries have established a high level of trust with their customers. To improve the uptake of financial services, Posts should tap into the trust capital that they have built up over the years.
2)      Offer financial, numerical and digital literacy skills to customers: Posts can build trust by providing their customers with a clear understanding of the financial products and services offered to them. This is especially important for customers with limited financial assets, limited literacy or numeracy skills, and a lack of familiarity with technology.
3)       Ensure that Post-customer interaction is secure, simple and seamless: Posts should provide simple, robust and interoperable solutions to simplify the customer’s experience.
4)       Provide access to real people: Providing easy access to human interaction at the post office and on the customer’s doorstep are critical factors that help to build trust in postal financial institutions. Posts can leverage their vast network, which includes rural and remote areas, to build stronger bonds of trust with customers than traditional financial institutions.
The report explores how Posts are already leveraging these trust-building measures to increase the uptake of financial service, particularly digital financial services.
The research shows that Posts already enjoying a high level of trust with their customers can strengthen that trust by offering citizen-centric government-to-person (G2P) services. In the case of Egypt, the Post delivers a range of G2P payments and includes a large proportion of the countries low-income population in its customer base.
Posts are also investing in their customers by providing financial literacy training to foster financial inclusion. Poste Italiane, for example, collaborates with the Italian Ministry of Education to provide financial literacy training to the nation’s youth, preparing them to manage their finances in adulthood.
Finally, the research shows that by leveraging the reach and strength of their network, Posts are including communities that are unreached by traditional financial institutions. This contact builds trust with underserved customers, increasing their uptake of postal financial services.
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World Post Day 2019 (October 9) : Message from the Director General, UPU

Delivering development is delivering progress
For 145 years, the Universal Postal Union (UPU) has been promoting solutions for the international postal sector. During this time, the postal network has transformed the entire supply chain: from acceptance, through sorting and finally to delivery, the Post has kept pace with change to provide solutions that work.
UPU director general
From manual to mechanized operation, the Post continues to innovate, using modern technology to optimize sorting and delivery and improve the supply chain from beginning to end. By embracing modern developments such as virtual reality, the Internet of Things, blockchain and robotic technologies, among others, the Post is today creating greater flexibility in customer service through the most advanced interfaces. We are now closer to our customers than ever before.
But above all this, the UPU’s original philosophy – to serve humanity, and facilitate communication among the citizens of the world – remains the driving force of the global postal network. Every other advancement and innovation in the Post is geared towards supporting the very reason for our existence: changing people’s lives for the better. Developing, developed and advanced networks continue to find synergy of purpose to power our single network to deliver efficiently and cost-effectively around the world. We continue to deliver as one.
At every stage of these unique developments, the UPU has offered its steadfast support. Our role is to coordinate, to build partnerships, and to offer solutions. There is, however, another way of viewing our invaluable work. By helping to deliver change, by always striving for innovation and creativity, we have been delivering development to successive generations. Today, the Post is a key component in helping to achieve the goals of the UN’s 2030 Agenda for Sustainable Development in all countries and for the world’s citizens.
In so many ways, delivering development is delivering progress. Some 1.5 billion people worldwide use financial services provided by Posts. This makes us the second largest contributor to financial inclusion in the world, and we continue to help lift people out of poverty. And the UPU delivers development in many other areas: in the fields of health, decent work, education, environment, and peace and justice, to name but a few. Every single day, Posts are working in partnership to improve our world.
On World Post Day, I extend my warmest thanks to all the world’s citizens, and to governments, designated operators, the United Nations, civil society and many others who have made their contributions to ensure “One world. One postal network.”
As we mark the 145 years of the UPU’s existence today, it is worth reflecting on how much our organization has helped humanity. The best way to celebrate the past is to strive for a better future. We have been guided in this work by the need to help humanity overcome its challenges, so that we can secure the future that we all want for our planet. This is the best way to deliver development and progress to the world.