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Alternate Menus for CCIFINQ – 4 Finacle Menu

There is no replacement for CCIFINQ
WE NEED CCIFINQ

Alternate Method 1: 

DOP Finacle Meun : HCRV 

Click on CIF ID Searcher.

Alternate Method 2
1. Invoke menu HCUDET.
2. Click on the 🔍 icon near CIF ID field. A pop-up window will open.
3. Give Document type as AADHAR and fill Unique ID with the adhar number.
4. Click Submit. system will show CIF ID corresponding to the provided Aadhar no.
Note : Method 1 and Method 2 does not support to find unverified CIF.


Alternate Method 3
Invoke Finacle Menu CCRC
Add
Enter a dummy name in Last Name
Enter a dummy name in Father/Spouse Name
Tax Status PAN Available
Enter PAN Number
System will through a warning message that PAN is already linked to another CIF & will provide you the unverified CIF number auto
Remark: this will work only if you had entered PAN while creating that unverified CIF

Alternate Method 4
Invoke menu CCRC
Function : Verify
Enter the CIF ID : First 4 digits of any CIF created that day
Click on Verify
Click TAB 2 times
Then click ENTER
A list of unverified CIF will be displayed

This menu is also not helping to find out as CIF of the concern SOL could not be traced out from the list displaying.


Alternate Method 5
Invoke CMRC
Choose function as Inquiry
User searcher 🔍 icon next to the CIF
Enter Aadhar number in place of unique id
Remove SOL/SET ID
Submit


No alternate/replacement found for CCIFINQ.

We need CCIFINQ again with the dropdown option of Mobile/Aadhaar/PAN number.

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What happened to CCIFINQ? Is any one suffering due to CCIFINQ?

CCIFINQ

CIF Inquire menu in DOP Finacle used to find CIF IDs by entering Aadhaar Number or Mobile Number.

Why does the Menu Option suddenly disappear in DOP Finacle?
CCIFINQ is not available for users – This message appeared two days before. But, there is no communication received regarding the menu option from CEPT/CPC.

End users sharing the following messages in WhatsGroup which is not authenticated.

1. CCIFINQ Menu is discontinued.

2. CCIFINQ Menu is removed and permanently disabled.

3. Temporarily Disabled.

What is the real fact behind this scenario ?
We all know that the Finacle – Service Not available Error occurred for the past one week. But after disabling the CCIFINQ there is no error like Service Not available.

In General, CCIFINQ is a widely used menu for checking multiple CIFs/Finding CIFs using Aadhaar or mobile number. Whenever Finacle is down or error noticed, the menu is disabled immediately without notice like HFINRPT, HPBP, HTV, etc and now CCIFINQ.

What kind of problems are faced by the end user?
It is difficult to find multiple cif using aadhaar No.
Could not find CIF number using Mobile number.
There is no option to find out newly Created unverified CIF
Union leaders should take necessary steps for settling the issues being faced by members in day-to-day work.

WE ALWAYS SEARCHING ALTERNATE INSTEAD OF GETTING SOLUTION

Searching alternate like HCRV/HCUDET/CMRC/CCRC

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SB Order 2/2022 – Online PAN Verification in Finacle

SB Order 2/2022 - Online PAN Verification in Finacle

Department of Posts Issued SB Order 2/2022 regarding Introduction of Online PAN Verification System in Finacle. Here below SOP for Online PAN Verification for Finacle users.

SB Order 2/2022

F.No. 25-09/2012-FS-CBS-Part (1)
Govt. of India
Ministry of Communications
Department of Posts
(F.S. Division)

Dak Bhawan, New Delhi – 110001
Dated : 25.01.2022

To

All Head of Circles / Regions

Subject of SB Order 2/2022 : Introduction of online PAN verification functionality in Finacle CBS System – Reg.

Sir / Madam,

At present, in Finacle CBS System, the PAN Card of the Depositors are updated as part of KYC compliance. The PAN Card entered in the system is validated only based on the standard PAN format i.e. 10 ALPHA Numeric Characters. But the correctness of the PAN card numbers provided by the Depositors or the PAN entered by the Post Office officials are not validated with NSDL currently.

2. During the filling of TDS returns, many of the PAN numbers are not accepted in Income Tax statements due to invalid /wrong PAN, which leads to complaints from Depositors regarding non availability of TDS deducted details in Form 26AS of the Depositors. In order to settle these complaints, the DDOs are required to file correction TDS statements which unnecessarily put the DDOs and Depositors in trouble.

3. Further, as per RuIe 6 of Govt. Savings Promotion General Rules 2018 (GSPR 2018), w.e.f. 18.12.2019, for opening of any account in Post Office, submission of either PAN Number or Form – 60 is mandatory and if Form – 60 is submitted by the customer, PAN Number is to be submitted by the Depositor without fail, within next six months. If a depositor who has already opened an account prior to the date of notification (GSPR 2018) and has not already submitted his Permanent Account Number, the depositor shall do so within a period of six months from the date of notification (GSPR 2018) and in the event of the failure of the depositor to submit the Permanent Account Number within the specified period of six months, his account shall cease to be operational till the time the depositor submits the PAN Number.

4. Hence, it has been decided to restrict the account opening without entering either PAN or Form – 60 details and validate the correctness of the PAN number entered by availing the facility of online verification of PAN Numbers being provided by NSDL. Accordingly Finacle CBS System is integrated with NSDL System.

5. Patches have been deployed in CBS Finacle System to validate the PAN entered at the time of creation and modification of CIFs of the Customers / Depositors and when any cash transaction exceeding Rs. 50,000/- is carried out.

6. A detailed Standard Operating Procedure for online validation of PAN is attached herewith.

7. Checking and validation of the PAN by the Post Office officials has to be done with care to avoid mistakes. Details of the PO users validating the PAN are captured in audit trials.

8. Circles are requested to take necessary action in this regard and this order may be circulated to all the Post Offices.

9. This is issued with the approval of DDG (FS).

Encl: As above.

(Puneet Bijarniya)
Asst. Director General (FS-II)

Copy to:-

  • 1. Sr. PPS to Secretary (Posts)
  • 2. PS to Director General Postal Services.
  • 3. PPS/ PS to Addl. DG (Co-ordination)/Member (Banking)/Member (O)/Member (P)/ Member (Planning & HRD)/Member (PLI) /Member (Tech)/AS & FA
  • 4. Addl. Director General, APS, New Delhi
  • 5. Chief General Manager, BD Directorate /Parcel Directorate / PLI Directorate
  • 6. Sr. Deputy Director General (Vig) & CVO) / Sr. Deputy Director General (PAF)
  • 7. Director, RAKNPA / CGM, CEPT / Directors of all PTCs.
  • 8. Director General P & T (Audit), Civil Lines, New Delhi
  • 9. Secretary, Postal Services Board/ AII Deputy Directors General
  • 10. All General Managers (Finance) /Directors Postal Accounts / DDAP
  • 11. Chief Engineer (Civil), Postal Directorate
  • 12. All recognized Federations / Unions / Associations
  • 13. The Under Secretary, MOF (DEA), NS’II Section, North Block, New Delhi.
  • 14. The Joint Director & HOD, National Savings Institute, ICCW Building, 4 Deendayal Upadhyay Marg, New Delhi-110002
  • 15. GM, CEPT, Mysuru – for uploading the order on the India Post website.
  • 16. Guard File

Standard Operating Procedure for online PAN Validation (SB Order 2/2022)

Introduction

At present, in Finacle CBS System, the PAN Card numbers of the Depositors are updated as part of KYC compliance. The PAN card number entered in the system is validated only based on the standard PAN format i.e. 10 ALPHA Numeric Characters. But the correctness of the PAN card numbers provided by the Depositors or the PAN entered by the Post Office officials are not validated with NSDL currently.

During the submission of TDS, many of the PAN numbers are not accepted in Income Tax statements due to invalid / wrong PAN numbers, which leads to complaints from Depositors regarding non availability of TDS deducted in Form 26AS of the Depositors. In order to settle these complaints, the DDOs are required to file correction TDS statements which unnecessarily put the DDOs and Depositors in trouble.

Hence, it has been decided to validate the correctness of the PAN number entered at the time of creation and modification of CIFs of the Customers / Depositors and at time of any cash transaction exceeding Rs. 50,000/-. Accordingly, the Finacle System and NSDL System has been integrated for availing facility of online verification of PAN numbers.

Patches have been deployed in CBS Finacle System

  • (i). To validate a PAN captured during CIF Creation and CIF modification.
  • (ii). To restrict creation and modification of CIF without validation of PAN.
  • (iii). To restrict opening / modification of account and performing cash transactions exceeding Rs. 50,000/- without validation of PAN.
  • (iii). To view the PAN Verification Status at Post Office Counters / e-Banking and Mobile Banking Apps
  • (iv). To generate reports related to PAN Verification

1. Procedure for validation of PAN in Finacle Core System

As per Rule 6 of Govt. Savings Promotion General Rules 2018 (GSPR 2018), w.e.f 18.12.2019, for opening of any account in Post Office, either PAN Number or Form – 60 is mandatory and if Form – 60 is submitted by the customer, PAN Number is to be submitted by the Depositor without fail, within next six months. If a depositor who has already opened an account prior to the date of notification i.e. GSPR 2018 and has not already submitted his Permanent Account Number, the depositor shall do so within a period of six months from the date of notification (GSPR 2018) and in the event of the failure of the depositor to submit the Permanent Account Number within the specified period of six months, his account shall cease to be operational till the time the depositor submits the PAN Number.

(A). At the time of Creation of New CIF (Customer Information File)

>i. The Counter PA shall ask the Customer to submit either PAN Card detail or the Form – 60.
>ii. The Counter PA shall create the CIF using CCRC menu in Finacle. On the CIF Creation screen, after entering name of the Customer, the Counter PA should select the Tax status as “PAN Card Available”, if the Customer provided PAN Details.
>iii. Immediately after selecting the Tax status, an alert message prompting the Counter PA to capture the PAN card will be thrown by the System as follows.
>iv. The Counter PA shall accept the alert message and enter the PAN number in the
desired field viz. “PAN Card No”. As soon as the PAN Number is entered, the Counter PA will be prompted by the System to authenticate the captured PAN Number as follows.
>v. The Counter PA should accept the alert message by clicking OK and then he/she should Click on “Validate” Button. The Finacle system will connect with NSDL system. After Validation at NSDL, Finacle System will show the details of PAN status from NSDL, Name, Name on Card and Aadhar Seeding Status with PAN. The Finacle system will display the PAN status as E-EXISTING AND VALID or INVALID based on response from NSDL and if the PAN is Existing and Valid, the screen will appear as follows.

vi. The Counter PA should verify the name of the customer entered in Finacle System with the name details displayed from NSDL system.

Note: Finacle system will not match the name in the Finacle System with the name displayed from the NSDL System. Hence, it is the responsibility of the Post Office Counter Officials to verify both the names to ensure genuineness of the PAN submitted by the Customer. There may be difference in the order of the first name, middle name and last name between the name captured in the PAN from NSDL and those details in the CIF. PO Counter officials shall verify upon the correctness of the same.

vii. PAN number entered in the PAN Card No. field which has been validated from NSDL will be auto populated in the document details, if the selected document code is PANCD. Hence, the Counter PA shall not be required to enter the PAN number once again in the document details.

viii. If the entered PAN number is already linked to any other CIF, the System will not allow to enter the same PAN number during CIF creation and a message “PAN is already linked with CIF ID xxxxxxxxxx” will be displayed as follows. In such cases the PAN Number already available in the other CIF should be validated and if there is any difference in the name of the depositor with the one displayed on PAN validation, the wrong PAN Number shall be removed and it should be intimated to the CPC through email by the Postmaster, for further action to enter the correct PAN in the CIF.

ix. If the PAN Number entered by the Counter PA is invalid, the following result screen will be displayed.

Note: If the customer submits the forged document, it shall be reported under Suspected Transaction Report (STR) by the Post Office concerned as prescribed under AML/CFT norms.

x. The Counter PA will not be able to proceed further with CIF creation if the PAN CARD status is INVALID.

xi. If the PAN status is Existing and Valid, the Counter PA shall enter the remaining information required for creation of CIF in CCRC menu and create the CIF as it is being done already.

Note-1: If PAN Card details are entered, CIF will be created only when the PAN status is “E-Existing and Valid”.

Note-2: To create a CIF, either capturing and validating PAN as prescribed above or selecting Form 60 option is mandatory. New CIF cannot be created either without Form 60 or VALIDATED PAN.

Note-3: If Name of the PAN holder differs, then PO user needs to cancel CIF creation in CCRC / modification in CMRC and confirm the PAN details with the customer once again before proceeding with CIF creation / modification.

xii. Whenever a CIF for Minor Account Holder is created, validation of PAN number in the Guardian’s CIF is mandatory. Hence, before creation of minor’s CIF, the Counter PA shall validate the PAN number in the Guardian’s CIF through CIF modification process using CMRC menu in Finacle.

(B). At the time of Modification of CIF

i). In order to ensure validity of all the existing PANs already linked with CIFs and to ensure compliance of Rule 6 of GSPR 2018, any modification in the CIF will be allowed only when the PAN linked with CIF is validated successfully with NSDL.

ii). The procedure at para (A) above prescribed for validation of PAN at the time of creation of CIF shall be applicable, for CIF modification activity also

(C). At the time of Account Opening or Account Modification

i). Whenever any new account is opened or modification is done in any existing account, the system will check whether the validated PAN or Form – 60 is available in the CIF of the Customer. If the PAN linked at CIF level is not validated, the Counter PA will be prompted to validate the PAN or select Form 60 at CIF level, to proceed further. Finacle System will restrict the Counter PA to open or modify the account, till the PAN linked with CIF concerned is validated successfully.

ii). For validation of PAN, the Counter PA shall perform the CIF modification process using CMRC menu in Finacle.

iii). If the Form – 60 is available in the CIF, an alert message as shown below will be thrown prompting the Counter PA to inform the Customer. The Counter should inform the Customer about the provisions of Rule 6 of GSPR 2018.

iv). In case of Joint Accounts, System will check the PAN validity status of the First Joint Holder’s CIF. But the Counter PA should ensure that the PANs in all the Joint Account Holders are validated.

v). In case of Accounts opened on behalf of Minor or Person of unsound mind, the Counter PA should ensure that the PAN of the Guardian is validated and if the account is operated by minor himself, PAN of the minor should be validated.

(D). At the time of Cash Transactions

i). Whenever any Cash Transaction exceeding Rs. 50,000/- in an account is initiated using the menus viz. CTM, CPDTM, CRDP, HPAYOFF and HLAUPAY, if the PAN is available in the Finacle System, System will check whether the PAN of the account holder is validated. If the PAN is not validated, any cash transaction exceeding Rs. 50,000/- will not be allowed and the System will prompt the Counter PA to authenticate the PAN at CIF level, to proceed further.

ii). The Counter PA should validate the PAN of the Account Holder through CIF modification process using CMRC menu.

iii). In case of Form 60 is available in the system, System will allow to perform cash transaction exceeding Rs. 50,000/- after displaying an alert message as shown below.

2. Inquiry of PAN Validation Status

a). The Post Office officials can inquire the validation status of the PAN linked with
a CIF using the Mobile Number or Aadhaar Number of the Customer using CCIFINQ menu in Finacle. The details will be displayed as below.

3. PAN Validation Status in eBanking

DOP e-Banking users can view the status of the PAN linked with their CIF. In EB Application, a link “View Your PAN Status in DOP” under “My Profile” Tab is provided for the Customers to check the validation status of their PAN. If the PAN is not validated, such customer will be prompted to get the PAN validated by visiting the home branch as below.

4. PAN Validation Status in M-Banking

DOP M-Banking users can view the status of the PAN linked with their CIF. In MB Application, a link “View Your PAN Status in DOP” under Home Screen is provided for the Customers to check the validation status of their PAN. If the PAN is not validated, such customer will be prompted to get the PAN validated by visiting the home branch as below.

5. Reports Available for ePAN Validation

a). Two types of reports viz EPAN Detailed report and EPAN Summary Report will be available in Finacle Core System. These reports can be generated by the Post Offices.

b). EPAN Detailed Report can be generated SOL ID Wise for any given date. This report shows the details of the PAN numbers validated on a given date. The status of Aadhar Seeding with the PAN is also included in this report. The report will be in the following format.

c). EPAN Summary Report can be generated SOL ID / SET ID wise for a period. This report will show the total number of PANs validated during the said period and the report format will be as follows.

Download PDF of SB Order 2/2022

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How to Issue DOP ATM card – Finacle Procedure

How to Issue DOP ATM card - Finacle Procedure

In this post we will tell you Finacle procedure to issue DOP ATM Card Step by Step – Here below full details

STEP BY STEP PROCEDURE OF DOP ATM CARD

Before issuing ATM Cards kindly ensure the following conditions are fulfilled.
1. CIF should be updated with the latest KYC documents
2. Update mobile number and email id if possible as message alert service is available
3. There must not be any special characters and numbers in the account name.

Issuing New Card to a Savings Bank Customer
Command : CCMM
– Function : ADD
– Enter CIF NO
– GO
Enter the Account No/ search from Searcher
Name will be fetched automatically (the length of name must be within 21 characters)
-Click on Radio button deoending upon the Card type personalized/ Instant Card
-Enter the KIT No of ATM
-Click on Radio Button of Primary A/C Flag as Yes/NO
-Choose NEW CARD REQUEST from the drop down Box
-Validate & Submit
Then Same has to be Verified from Supervisor ID through CCMM command
In case of personalized Card check the address of in CIF as the card will be delivered at the address available at the CIF and PIN will be received at Post office)
Issuing of New EMV chip based Instant Card in exchange Old Cards
CCMM
– Function : Modify
-Enter CIF NO
– Search the Card no from the searcher
– GO
-Select HOT Listing and Replacement in Action
– Click on Instant Card radio Button
– Remove old KIT No no and enter New KIT NO
-Validate & Submit
Verify the same with Supervisor ID.
In Case of Lost/theft of Card/damaged

Customer may call the no 1800-425-2440 or may visit the Post office to Block the card

CCMM
– Function : Modify
-Enter CIF NO
– Search the Card no from the searcher
– GO
-Select HOT Listing Lost/Damaged/Stolen
-Validate & Submit
Verify the same with Supervisor ID.

Customer Come with information that the card has been blocked over phone. Now a new card is required.
CCMM
– Function : Modify
-Enter CIF NO
– Search the Card no from the searcher
– GO

Check the status of the card , if it is showed as Hot Listing
Then
-Select Replacement in Action
– Click on Instant Card radio Button
– Remove old KIT No no and enter New KIT NO
-Validate & Submit
Verify the same with Supervisor ID.
When a customer is closing POSB accounts linked with ATM CARD
Closed the card before closing of Accounts
CCMM
– Function : Modify
-Enter CIF NO
– Search the Card no from the searcher
– GO
-Select Closure in Action
-Validate & Submit
Verify the same with Supervisor ID.
How to Activate Personilzed Card
Personalized Card sent to Card Holder’s address as available in CIF either with PIN or without PIN.
After receiving of PIN either at customer’s address or from Post office the Card to be activate from issuing post office
CCMM
– Function : Modify
-Enter CIF NO
– Search the Card no from the searcher
– GO
-Select Activation in Action
-Validate & Submit
Verify the same with Supervisor ID
Link of multiple account with single Personilized/Intant card with one CIF
CCMM
– Function : Modify
-Enter CIF NO
– Search the Card no from the searcher
-GO
-Click on ADD button ( It is left upper side of the user)
-Click on searcher button in Account Number and select desired account no
– Click NO at Primary A/C Flag
-Select Link in Action
-Validate & Submit
Then Verify the same with Supervisor Login

CHANGE OF OLD CARD WITH NEW EMV CHIP BASED CARD WHEN CARD LINKED WITH MULTIPLE ACCOUNTS

-CCMM
– Function : Modify
-Enter CIF NO
– Search the Card no from the searcher
-GO
-Select HOT Listing and Replacement in Action
– Click on Instant Card radio Button
– Remove old KIT No no and enter New KIT NO
-Validate
-Click on the second Account No
– Select HOT Listing and Replacement in Action
– Click on Instant Card radio Button
– Remove old KIT No no and enter New KIT NO
– Click NO at Primary A/C Flag
-Validate & Submit
Then Verify the same with Supervisor Login

New Pin Request for ATM Card

CCMM
– Function : Modify
-Enter CIF NO
– Search the Card no from the searcher
– GO
-Select NEW PIN REQUEST in Action
-Validate & Submit
-Then Verify the same with Supervisor Login

Help Line NO : 1800-425-2440

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Post Offices will not be able to do EOD if any balance is pending in their (SOL ID+0382) office account.

Post offices will not be able to access Finacle clearing menu after deployment of the solution. Further, cheque clearing office account (SOL. ID-0382) will have EOD blocking validation i.e. post offices will not be able to do EOD if any balance is pending in their (SOL ID+0382) office account.

D.O. No. FS-10/3/2020-FS Dated 30th july 2021

Your kind attention is drawn to this office DO letter No. 25-11/2016-FS-CBS dated 22.11.2019, DO No. 113-04/2019-SB dated 26.10.2020 followed by fortnightly email reminders and review in monthly VCs of secretary (Posts) for liquidating cheque clearing office account (SOL ID+0382) in the post offices and DO letter of even no. dated 13.07.2021 for posting / deletion of all pending zones in finacle by 20.07.2021.

2.While reviewing status of (SOL ID+382) account, it is seen that Rs. 262 crore outstanding credit balance and Rs. 2.42 crore debit balance are currently pending. Likewise 1.32 lakh outward cheque clearing zones and 115 inward cheque clearing zones are pending as on date.

3. Above pendency is a cause for serious concern. Lukewarm response from the circles on these sensitive matters and delay in liquidating the pendency may even result in defalcation of crores of public money in the post offices.

4. ” CBS-CTS integration solution is going to be deployed early next month. The integration will help in creating an efficient cheque clearing system and eliminate possibilities of misappropriation in cheque clearing. “


5. Post offices will not be able to access Finacle clearing menu after deployment of the solution. Further, cheque clearing office account (SOL. ID-0382) will have EOD blocking validation i.e. post offices will not be able to do EOD if any balance is pending in their (SOL ID+0382) office account. Services of CPC (CBS) may be utilized for monitoring the liquidation. process and guiding the post offices to clear the pendency.


6. It is incumbent upon the circles that above pendency is cleared within 6th August, 2021. In case outstanding balance of SOL ID-0382 office account and pending zones are not cleared by that date, all pending zones will be deleted centrally and the cheque clearing office account (SOL ID+0382) will be made zero for post offices having pending balance in this account on 9th August, 2021 under the sole responsibility of the concerned circle.
It is requested to bestow your personal attention and help in liquidating balances in office account (SOL ID-0382) and clearing of all pending zones immediately.

Pawan Kumar Singh
DDG (FS)

Post Offices will not be able to do EOD if any balance is pending in their (SOL ID+0382) office account.
DO Letter to All CPMGs
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Latest Patches deployed in Finacle CBS dated 02/03/2021

Respected Sir / Madam,

Details of CBS patches deployed in last 15 days is provided below:

  • SCSS accounts can be closed prematurely within one year with closure reason code as EXP; penal interest will be deducted automatically during closure; user needs to visit Closure Details tab to check penal fee / penal interest related parameters before submitting closure.
  • During account opening, nomination is mandatory for all schemes, irrespective of mode of operation – SB / RD / TD / MIS / KVP / NSC / SCSS / PPF / SSA.
  • Nature of entitlement is mandatory for nominees and needs to be updated while adding nominee for new accounts / existing accounts; during modification of accounts, nominee details are to be updated.
  • Error thrown during cancellation of modification of MIS / TD accounts is resolved.
  • PLI Mccamish is integrated with CBS. For PLI policies monthly subscription can be paid by POSB cheques / debiting from POSB accounts and PLI payments can be credited to POSB accounts of the customers.
  • In addition, customers can also pay their PLI subscription through E-Banking / Mobile Banking.
  • Charges for cheque leaves more than 10 in a calendar year will be deducted automatically from the customer’s SB account.
  • Charges to be collected for various operations like transfer of accounts / pledging / duplicate passbook issue as per GSPR can be collected using HGCHRG menu and receipt printed through HADVC can be handed over to the customer. Detailed SOP is sent to Circles via SB order no. 01/2021 dated 23/02/2021​

With regards

Giriraj Ponnambalam
CBS Team Lead
Centre for Excellence in Postal Technology, Chennai 600002

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Could not get response from Server for newly opened SSA/PPF – Solution

Error:

While Accepting Subscription/Deposit for Minor new SSA or PPF schemes in Post Office, Error showing as Could not get response from Server.

What might be the reason?
Only reason is common Guardian CIF used while opening of new SSA/PPF Account.
How this happened & Is this correct procedure?
In many Offices, common CIF may be used by the counter PA for opening of SSA or PPF Account. This is not a correct method and this should be avoided. Avoid using of common CIF is safer and the common CIF should not be used at cause.


How to Open an Account for Minor operated by Self/Guardian?
Minor CIF should be opened with the Natural Guardian CIF Only for all mode of operation related to Minor. This CIF may be used for minor account.


How to overcome the said error?
Initial Deposit error for Minor SSA/PPF Account, could not get response from server.
Don’t try multiple times. Because multiple credits reflect in the concern account.


Procedure:
Invoke CMRC Menu
Enter CIF ID of the concern Minor
Change the natural Guardian CIF from common Guardian CIF
Verify the same using Supervisor ID
Now check the account ledger in HACLI.


Could not get response transaction will automatically posted into the concern Minor Account.
Note: If you tried to deposit multiple times, all the transactions will be reflected in the account after change the Guardian. So Please be careful while doing the initial deposit in Minor SSA or PPF Account.

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Long Book issue reported – Patch deployed in finacle

Subject: Issues Reported in Long Book rectified – Patch deployed – Important



Dear Sir/Madam,



I am directed to convey the following



This is regarding deployment of patch for the issues reported in Long Book Detailed and Consolidated report.



The following issues which were reported in Long Book is fixed





Default fee collected in RD Agent list getting listed below bulk list.
Post maturity Interest for TD closure is reflected in Debit side in Longbook detailed report and consolidation
SBA products like SB,PPF,NSS, SSA – Interest on closed accounts (Current year interest) which is reflecting in Credit side is removed. Current year interest excluded in both the receipt and payment side.
KVN scheme code to be excluded like NS8,NSC9 and KVP. Only KVP16 and NSC16 accounts to be included.
Reflection of RD Rebate in receipt side
Removal of BO new account opening in BRN long book.
Removal of Agent commission transactions from Long Book
Removal of IPPB reversal Transactions.
Removal of HRMS transactions
Removal of TTUM transactions
Removal of Loan interest demand transaction
MIS Premature closure – Penal fee not included in long book consolidation
APY automatic transaction through SI is excluded from Long Book
SCSS Interest Closure shown in the Consolidation of NSC16 instead of SCSS


The above information may please be forwarded to all POs.



CPCs are requested to send us issues if any reported by POs as Consolidated report post deployment of this patch to us for solution.

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How to Stop Payment of POSB cheque in Finacle?

image search result for how to stop payment of posb cheque

MARKING STOP PAYMENT:

1.Invoke HSPP menu
2.Function – Stop Pay
3.Enter A/C ID
4.Enter Begin Chq. no,
5.Enter Number of leaves
6.Click on GO(F4)
7.Enter Payee Name
8.Enter Cheque Amount
9.Enter Appropriate Reason Code
10.Click on SUBMIT(F10)
11.Verify the same in supervisor login using HSPPAU menu

Note: You can also print the report of Cheque stop payment. Select Function Code as print and fill the account no. The report will be print in HPR.

REVOKING STOP PAYMENT:

1.Invoke HSPP menu
2.Function – Revoke Stop Pay
3.Enter A/C ID
4.Enter Begin Chq. no,
5.Click on GO(F4)
6.Click on SUBMIT(F10)
7.Verify the same in supervisor login using HSPPAU menu.