Safety Guidelines for POSB Customers


DOP (Department of Posts) issued safety guidelines for POSB Customers for awareness and Knowledge – Order dated 18th July 2022

F. No. FS-16/24/2020-FS-Part(1)
Government of lndia
Ministry of Communications
Department of Posts
(Financial Services Division)

Dak Bhawan,
New Delhi-110001
Dated: – 18/07/2022


All Head of Circles/Regions.

Subject: – Regarding sensitizing investors about National Savings Schemes.


It has observed that many POSB account holders are not fully aware about safety of their accounts/investments, facilities available in National Savings Schemes or rules applicable in National Savings Schemes. This leads to misuse of their investments/accounts by some miscreants/fraudsters or non-availing of various facilities.

2. Keeping in view the safety of depositors’ hard-earned money and spreading awareness amongst the investors, detailed safety guidelines for investors of National Savings Schemes have been prepared. The same is enclosed in English and Hindi for reference. Circles may add more instructions in view of local conditions.

3. It is requested to circulate these instructions to all post offices and the same may be placed on Notice Board/counters as well. Circles may also translate these instructions in regional language wherever applicable.

4. This is issued with the approval of the Competent Authority.

Encl : As above

Yours Faithfully
(Devendra Sharma)
Assistant Director (SB-II)

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