SB Order 10/2022 – Roll Out of RICT CBS Version


SB Order 10/2022 | Roll out of RICT CBS version 2.0.1 in RICT CBS devices from 27.06.2022 – Download PDF

SB Order 10/2022

F. No. FS-10/47-2021 -FS-DOP
Govt. of India
Ministry of Communications
Department of Posts
(FS Division)

Dak Bhawan, New Delhi-110001
Dated: 24.06.2022


All Head of Circles/Regions

Subject – Regarding roll out of RICT CBS version 2.0.1 in RICT CBS devices from 27.06.2022.


New RICT CBS version 2.0.1 for RICT devices have been developed and tested. The competent authority has  decided to roll out RICT CBS version 2.0.1. The roll out of RICT CBS version 2 0 1 in RICT devices will be done from  27.06.2022 to 13.07.2022.

2. The following changes have been made in the RICT CBS version 2.0.1 .

At present for most of the errors faced in RICT-CBS application a common error message “Transaction not processed due to network issues. Please try again” is displayed in the new version 2.0.l, error codes are categorized   and configured, so that indicative error messages are displayed to help field user/ support personnel to identify the  impacted layer for early resolution of issues List of few common errors configured for the impacted layer are listed  below which would enable DO/Sys admin/Po users to raise ticket with the concerned team. No changes have been  made in the existing application functionalities and in the Transaction Update functionality. lf any of the newly  configured error messages are seen during a transaction. users can check transaction status in Transaction Update Functionality and decided  on further action.

S No.RICT – CBS – Error descriptionlssue to be resolved by
1Card issued inoperativeFinacle Tem (Env Team)
2Finacle system error occurred. Please contact system administratorFinacle Team (Env Team)
3Finacle service timed out-Check transaction updateFinacle Team (Env Team)
4FSlwebservice Server internal connectivity errorRICT – CBS
5Unable to connect to server Please try againRICT – CBS
6FSlwebservice Time Out occurred while connecting to ServiceRICT – CBS/FINACLE
7Error downloading https // darpanportal indiapost gov in:7070/-server replied Gateway Time outRSI
8Efior downloading htlps://darpanportal FsiSyncservice – Server replied . server errorRSI
9Error downloading Server replied server errorRSI
10Strip Biometric service- lnvalid inputs to serviceRSI
11ERROR TIMEOUT/Network unreachableNetwork

3 Circles are requested to follow the following instruction for a smooth rollout of RICT CBS version 2.0.1 in RICT  devices.

a. RSI Team will carry out roll out activities as per schedule attached.

b. Necessary instructions to be given to BPMs for keeping the device powered on the planned rollout date

c. Post successful roll out, BPMS can carry out the regular work.

d. Transactions carried out in the older version will not reflect in Daily Transaction Report (DTR) after the  version upgrade. BPM shall be requested to take DTR if it is required for previous dates before the  version upgrade.

4. It is requested to circulate the roll-out plan for RICT CBS version 2.0.1 to all CBS Post Offices along with RICT CBS Branch Post Offices for information, guidance, and necessary action and it is to be ensured that all Branch Post Offices get upgraded to the newer version of 2.0.1 within the strict timeline.

5. Hindi version of this order will be issued in due course.

6. This issues with the approval of Competent Authority.

7. Enclosed: –
1. Roll-out plan for RICT CBS version 2.0.1.

Yours Sincerely,
(Puneet Bijaraniya)

Copy to:-

1. Sr. PPS to Secretary (Posts)
2. PS to Director General Postal Services.
3. PPS/ PS to Addl. DG (Co-ordination)/Member (Banking)/ Member (O)/ Member (P)/ Member (Planning & HRD)/  Member (PLl)/ Member (Tech)/AS & FA
4. Addl. Director General, APS, New Delhi
5. Chief General Manager, BD Directorate / Parcel Directorate / PLI Director
6. Sr. Deputy Director General (Vigilance) & CVO) / Sr. Deputy Director General (PAF) 7. Director, RAKNPA / GM, CEPT / Directors of all PTCS
8. Director General P & T (Audit), Civil Lines, New Delhi
9. Secretary, Postal Services Board/ All Deputy Directors General
10. All General Managers (Finance) / Directors Postal Accounts / DDAP
11. Chief Engineer (Civil), Postal Directorate
12. All Sections of Postal Directorate
13. All recognized Federations / Unions/ Associations
14. GM, CEPT for uploadlng the order on the lndia Post website.
15. MOF (DEA), NS-ll, North Block, New Delhi.
16. Joint Director & HOD, ICCW Building, 4 Deendayal Upadhyay Marg, New Delhi-110002

Download PDF of SB Order 10/2022

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