Fuel Charges to Delivery staff in Post Office
Guidelines for Fixing & Payment of Fuel Reimbursement charges to delivery staff engaged at NDCs/Delivery Post Offices using personal two wheelers for Parcel delivery.
Government of India
Ministry of Communications
Department of Posts
Malcha Marg, Chanakyapuri, New Delhi – 110021
Dated : 6th May, 2022
Subject : Guidelines for Fixing & Payment of Fuel Reimbursement charges to delivery staff engaged at NDCs/Delivery Post Offices using personal two wheelers for Parcel delivery.
1. Background : Parcel Network Optimisation Project (PNOP) was undertaken by India Post to streamline parcel operations. As a part of project, processes for all Parcels Operations were redesigned. To ensure effective and effective last mile doorstep delivery of Parcels, concept of Nodal Delivery Centre was introduced wherein Parcel meant to be delivered through more than one delivery post offices were brought at one Nodal Delivery Centre for delivery using two wheelers and four-wheelers depending on the size weight of the parcels. Detailed guidelines regarding mechanized delivery of parcels through Nodal Delivery Centres / Delivery post offices have been circulated vide Parcel Directorate letter no. 18-24/2019-PD Dated 18.06.2019. Delivery through two wheelers is not only necessary for expedited delivery of the parcels but also to improve productivity of delivery staff by enabling delivery of a greater number of parcels by a delivery staff in a day.
2. Present System of reimbursement for Fuel Charges: To compensate the fuel and maintenance charges for personal two-wheeler used by the delivery staff deployed at Nodal Delivery Centers for effecting delivery of parcels, Department has issued guidelines on 6th November 2017 for reimbursement of fuel charges to the delivery staff who deliver parcels through their two wheelers.
2.1 In order to streamline the process of reimbursement of Fuel charges to delivery staff working at NDCs / Post Offices in respect of mechanized beat for parcels, it has been decided to issue revised guidelines taking into consideration the variation in fuel rates in various states and the charges incurred on periodic maintenance for two wheelers. Read Full Orders