Role of Postal Assistant and Postmen/Gramin Dak Sevaks(GDS) in IPPB
Postal Assistant along with Postmen and Grameen Dak Sevaks are going to play pivotal role in the journey of IPPB.
IPPB aim to empower the lives of milions of customers by helping them to be financially included, helping them to be aware and achieve of short term and long term financial goals. You are a part of this noble journey by leading it from the front,You are the most important people as you will engage with the customer and be the brand ambassadors of IPPB.
You will take charge of situations on the ground and tell the customers about Banking and our offerings to them.
IPPB is going to facilitate the payments services for last mile customers through Postal Assistant at the counters of HO/SO and Doorstep Banking extended by Postmen and Grameen Dak Sevaks. Payments Services includes Remittances, gas and electricity bill payments, mobile recharge. DTH recharge school fees payments, buying of bus and unreserved train tickets, payments of direct benefit schemes of Government of India, small payments to local fruit and vegetable sellers etc.
In a village, the nearest bank branch may be 10-25 kms away and the India Post, with its huge network of post offices and army of Postal Assistant and postmen/Grameen Dak Sevaks, will be able to effectively deliver the services of IPPB and Dop
Even if a customer is not familiar with operating a mobile app on their own then they can approach the postmen and Gramin Dak Sevaks armed with micro-ATMs or transactions at their doorstep.
postal assistants at counters to help them make payments and complete the various They will also onboard the different merchants to so that the customers will not face any challenges to use QR card for making various payments digitally
All these will be going to help the country to achieve the dream of digital India and developing an eco-system for the cashless economy.