How to close Tickets in CSI Service desk ?

How to close Tickets in CSI Service desk ?

  • Resolution confirmed by the End user – Do not check while logging into ticket 
  • Once you want to close the ticket from the incident, Just click on edit incident then select Resolution confirmed by end user then SAVE.
How to close Tickets in CSI Service desk ?
How to close Tickets in CSI Service desk ?
How to close Tickets in CSI Service desk ?
How to close Tickets in CSI Service desk ?
How to close Tickets in CSI Service desk ?
How to close Tickets in CSI Service desk ?
How to close Tickets in CSI Service desk ?
How to close Tickets in CSI Service desk ?
How to close Tickets in CSI Service desk ?


How to close Tickets in CSI Service desk ?
How to close Tickets in CSI Service desk ?
Source :- Potools

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