How to close Tickets in CSI Service desk ? How to close Tickets in CSI Service desk ? Resolution confirmed by the End user – Do not check while logging into ticket Once you want to close the ticket from the incident, Just click on edit incident then select Resolution confirmed by end user then SAVE. Source :- Potools How useful was this post? Click on a star to rate it! Submit Rating Average rating 0 / 5. Vote count: 0 No votes so far! Be the first to rate this post. Share WhatsAppFacebookTelegramTwitter
