Problems faced by GDS BPMS while operating the RICT machines
The Department of posts introduced RICT and DARPAN in Branch Post Offices. The GDS BPMs have to perform all kinds of transactions on RICT machine including B.O daily Account. Implementation of RICT must be after complete success of the scheme. Lots of problems are being faced by the Staff, Mainly because of network issue. At least in future all precautions should be taken before implementation of the said schemes. The GDS BPMs are facing following problems:
Proper signals are no available during working hours. Due to network problem they are waiting for hours to open the device.
The device went back to login for every two minutes.