Procedure for reversal of transaction using HCRT menu in Finacle

Scenarios in which we can use HCRT menu

     This menu can be used in the following scenario

• When an erroneously excess deposit  made accounts i..e, recently due to server problem when we post the RD bulk lists system credited twice in some of the accounts. For those accounts to reverse the excess deposit we have to use this menu.

• First invoke the menu HACLI and view the ledger for the account which has excess deposit and note the transaction id, transaction date for reversal procedure as shown in the figure

• In our example from the above screen an amount of  Rs 1000/- credited twice for the reference number C1806108 which is incorrect. Hence we have to reverse the transaction for this we have find out the transaction id using the below procedure. 
• Click on the transaction date as shown in the below figure as shown in the below figure

• Invoke the menu HCRT then the system will shown the below screen as shown

• In the above enter the following details as mentioned below

Enter the Transaction Date   ________________________

Enter the Transaction ID       _________________________    

 As mentioned in the below screen shot

Then click on Go then the system will display the message Transaction revered successfully and the system will generate the system generated tran id with S——- note down the tran id.

Verification of Reversal Procedure using HCRT

• In Supervisor login use the menu HCRT invoke the menu HCRT then the system will show the below screen as shown in the below screen

• Then in the above screen select the function as Verify and enter the reference number as shown in the below screen

Checking the RD ledger after Reversal

• To know whether the transaction reversed correctly or not again inquire the ledger using the menu HACLI and enter the RD account which was reversed as shown in the below figure